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Frequently Asked Questions

We are an online steamboat delivery service, providing fresh, quality ingredient and comes with home-made healthy soups, delivered to your doorstep within KL & Selangor.

Our delivery area covers the whole of KLANG VALLEY (Kuala Lumpur & Selangor area).

Our operating hours & delivery time are as follow:

Tue-Fri: 11am - 11pm (Last order 10pm)

Weekend: 11am - 12am (Last order 11pm)

Monday (CLOSE)

Immediate orders will take about 1 hour to reach your destination. Pre-orders (order for a future date) are available as well and will be delivered based on your preferred date and time.

Gentle disclaimer: We will try our best to deliver within the stipulated date and time. However, please understand that it may be occasionally delayed due to circumstances that are beyond our control such as traffic flow or weather conditions. 

Recipients are advised to be readily available at the pickup location within the delivery time.

We will do our best to let you know ahead of time if there is a change to your expected delivery date or time, via email, message or call.

Delivery fee will be calculated and charged once you enter your delivery address during checkout. Note that these rates are based on our trusted delivery partner (MrSpeedy) and are not determined by us.

Yes, you may collect your order yourself. Please refer to Contact Us for our location. Do kindly remember to select "pick up from store" for your shipping method at the checkout page.

You will receive an automated email confirmation of your order once it is placed.

We currently accept Internet Banking (FPX), E-Wallets (Boost & TouchnGo) and Card (UnionPay). We are working on getting Debit/Credit Card payment (Visa & MasterCard) and GrabPay - These will be available shortly.

All goods sold are NOT refundable.

Please do not hesitate to contact us if you have any further queries. Thank you.