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Frequently Asked Questions

A steamboat delivery focused on quality food & service with customers' satisfaction our top priority. Variety of steamboat packages delivered to your doorstep within KL & Selangor.

Our delivery area covers the whole of KLANG VALLEY (Kuala Lumpur & Selangor area).

Our operating hours & delivery time are as follow:

Tue-Fri: 11am - 11pm (Last order 10pm)

Weekend: 11am - 12am (Last order 11pm)

OPEN on Public Holidays

Monday (CLOSE)

Immediate orders will take about 1 hour to reach your destination. Pre-orders (order for a future date) are available as well and will be delivered based on your preferred date and time.

Gentle disclaimer: We will try our best to deliver within the stipulated date and time. However, please understand that it may be occasionally delayed due to circumstances that are beyond our control such as traffic flow or weather conditions. 

Recipients are advised to be readily available at the pickup location within the delivery time.

We will do our best to let you know ahead of time if there is a change to your expected delivery date or time, via email, message or call.

Delivery fee will be calculated and charged once you enter your delivery address during checkout. Note that these rates are based on our trusted delivery partner (MrSpeedy) and are not determined by us.

Yes, you may collect your order yourself. Please refer to Contact Us for our location. Do kindly remember to select "pick up from store" for your shipping method at the checkout page.

You will receive an automated email confirmation of your order once it is placed.

Available payment methods at our website during checkout are as follows:

    1. Debit/Credit Card (Visa, MasterCard, UnionPay)

    2. Online Banking (FPX)

    3. eWallet (GrabPay, Boost, Maybank QRPAY, ShopeePay, TouchnGo)

All goods sold are NOT refundable.

However, if products are wrongly sent OR there are missing items, we will send the remaining items to customers and will bear the delivery cost. If customers choose not to receive the remaining items, we will issue a full refund of the remaining items to customers within 3 working days.

Please do not hesitate to contact us if you have any further queries. Thank you.